Terms and Conditions

The customer's attention is drawn in particular to the provisions of clause 8.

1. Interpretation
   1. Definitions:

      Business Day: a day other than a Saturday, Sunday or public holiday.

      Conditions: the terms and conditions set out in this document as amended from time to time in accordance with clause 11.4.

      Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with these Conditions.

      Customer: the person or firm who purchases the Goods from the Supplier.

      Delivery: the physical delivery of the Goods in accordance with clause 4.2(a) or the making of the Goods available for collection by the Customer in accordance with clause 4.2(b).

      Delivery Location: has the meaning given in clause 4.2.

      Force Majeure Event: an event, circumstance or cause beyond a party's reasonable control.

      Goods: the goods (or any part of them) set out in the Order.

      Order: the Customer's order for the Goods, as set out in the Customer's purchase order form or the Customer's written acceptance of the Supplier's quotation as the case may be.

   2. Interpretation:

      (a) A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

      (b) A reference to a party includes its personal representatives, successors and permitted assigns.

      (c) A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision.

      (d) Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

      (e) A reference to writing or written includes fax and email.

2. Basis of contract
   1. These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.
   2. The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification are complete and accurate.
   3. The Order shall only be deemed to be accepted when the Supplier issues a written acceptance of the Order, at which point the Contract shall come into existence.
   4. Once accepted Orders may only be amended or cancelled by written application to the customer’s Account Manager and acceptance of that application by the Account Manager.
   5. The Customer waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Customer that is inconsistent with these Conditions.
   6. Any samples, descriptive matter or advertising produced by the Supplier and any descriptions or illustrations contained in the Supplier's website, catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods referred to in them. They shall not form part of the Contract nor have any contractual force.
3. Goods
   1. The Goods are described in the Supplier's catalogues, brochures, or website.
   2. The Supplier reserves the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirements.
4. Delivery
   1. The Supplier shall ensure that each delivery of the Goods is accompanied by a delivery note that shows the date of the Order, the contract number, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being delivered by instalments, the outstanding balance of Goods remaining to be delivered.
   2. The Supplier shall:

      (a) deliver the Goods to the location set out in the Order or such other location as the parties may agree at any time after the Supplier notifies the Customer that the Goods are ready; or

      (b) at the Customer’s option, make the Goods available for collection from the Supplier's premises at location as may be advised by the Supplier prior to delivery. The Customer shall collect the Goods within seven Business Days of the Supplier notifying the Customer that the Goods are ready.

      and the Delivery Location shall be the place to which the Goods are delivered or where the Goods are made available for collection.

   3. Delivery is completed on the completion of unloading or loading of the Goods at the Delivery Location.
   4. Any dates quoted for Delivery are approximate only, and the time of Delivery is not of the essence. The Supplier shall not be liable for any delay in Delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate Delivery instructions or any other instructions that are relevant to the supply of the Goods.
   5. If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
   6. If the Customer fails to take or accept Delivery of the Goods within seven Business Days of the Supplier notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or the Supplier's failure to comply with its obligations under the Contract:

      (a) Delivery of the Goods shall be deemed to have been completed at 9.00 am on the seventh business Day after the day on which the Supplier notified the Customer that the Goods were ready; and

      (b) the Supplier shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).

   7. If ten Business Days after the day on which the Supplier notified the Customer that the Goods were ready for Delivery the Customer has not taken or accepted actual delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.
   8. The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.
5. Quality
   1. The Supplier warrants that on Delivery the Goods shall:
   2. Subject to clause 5.3,

      (a) if:

      (i) in the case of a defect that is apparent on normal visual inspection, the Customer gives notice in writing to the Supplier within five Business Days of Delivery; or

      (ii) in the case of a latent defect, within a reasonable time of the latent defect having become apparent the Customer gives notice in writing to the Supplier within a reasonable time of discovery specifying with reasonable detail that some or all of the Goods do not comply with the warranty set out in clause 5.1;

      (b) the Supplier is given a reasonable opportunity of examining such Goods; and

      (c) the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business at the Customer's cost,

      the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.

   3. Goods may only be returned to the Supplier if the Customer’s Account Manager issues a return authorisation. Any Goods returned without a return authorisation will be returned to the Customer at the Customer’s expense.
   4. The Supplier shall not be liable for the Goods' failure to comply with the warranty set out in clause 5.1 in any of the following events:

      (a) the Customer makes any further use of such Goods after giving notice in accordance with clause 5.2;

      (b) the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;

      (c) the Customer alters such Goods without the written consent of the Supplier;

      (d) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or

      (e) the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.

   5. Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in clause 5.1.
   6. These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.
6. Title and risk
   1. The risk in the Goods shall pass to the Customer on completion of delivery.
   2. Title to the Goods shall not pass to the Customer until the earlier of:

      (a) the Supplier receives payment in full (in cash or cleared funds) for the Goods; and

      (b) the Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in clause 6.4.

   3. Until title to the Goods has passed to the Customer, the Customer shall:

      (a) store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier's property;

      (b) not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;

      (c) maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;

      (d) notify the Supplier immediately if it becomes subject to any of the events listed in clause 9.1(b) to clause 9.1(d); and

      (e) give the Supplier such information as the Supplier may reasonably require from time to time relating to:

      (i) the Goods; and

      (ii) the ongoing financial position of the Customer.

   4. Subject to clause 6.5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before that time:

      (a) it does so as principal and not as the Supplier’s agent; and

      (b) title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the Customer occurs.

   5. At any time before title to the Goods passes to the Customer, the Supplier may:

      (a) by notice in writing, terminate the Customer's right under clause 6.4 to resell the Goods or use them in the ordinary course of its business; and

      (b) require the Customer to deliver up all Goods in its possession that have not been resold, or irrevocably incorporated into another product and if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

7. Price and payment
   1. The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Supplier's published price list in force as at the date of delivery.
   2. The Supplier may allow the Customer quantity discounts subject to and in accordance with the conditions applicable to the Customer’s account with the Supplier.
   3. Any settlement discount specified by the Supplier in relation to the Customer’s account will be allowed by the Supplier to the Customer in respect of Goods for which payment is received by the Supplier on or before the due date and otherwise in accordance with the payment terms set out in these Conditions and provided that no other amounts owing by the Customer to the Supplier are overdue and unpaid
   4. The Supplier may, by giving notice to the Customer at any time before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:

      (a) any factor beyond the Supplier's control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);

      (b) any request by the Customer to change the delivery date(s), quantities or types of Goods ordered; or

      (c) any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions.

   5. The price of the Goods:

      (a) excludes amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate, subject to the receipt of a valid VAT invoice; and

      (b) excludes the costs and charges of insurance and transport of the Goods, which shall be invoiced to the Customer.

   6. The Supplier may invoice the Customer for the Goods on or at any time after the completion of Delivery.
   7. The Customer shall pay each invoice submitted by the Supplier:

      (a) within 30 days of the date of the invoice or in accordance with any credit terms agreed by the Supplier and confirmed in writing to the Customer; and

      (b) in full and in cleared funds to a bank account nominated in writing by the Supplier, and

   8. All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
8. Limitation of liability
   1. The restrictions on liability in this clause 8 apply to every liability arising under or in connection with the Contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
   2. Nothing in the Contract limits any liability which cannot legally be limited, including liability for:

      (a) death or personal injury caused by negligence;

      (b) fraud or fraudulent misrepresentation;

   3. Subject to clause 8.3, the Supplier's total liability to the Customer shall not exceed 150% of the price of the Goods giving rise to the claim.
   4. Subject to clause 8.3, the following types of loss are wholly excluded:

      (a) loss of profits;

      (b) loss of sales or business;

      (c) loss of agreements or contracts;

      (d) loss of anticipated savings;

      (e) loss of use or corruption of software, data or information;

      (f) loss of or damage to goodwill; and

      (g) indirect or consequential loss.

   5. This clause 8 shall survive termination of the Contract.
9. Termination
   1. Without limiting its other rights or remedies, the Supplier may terminate this Contract with immediate effect by giving written notice to the Customer if:

      (a) the Customer commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 14 days of that party being notified in writing to do so;

      (b) the Customer takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), obtaining a moratorium, being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;

      (c) the Customer suspends, threatens to suspend, ceases or threatens to cease to carry on all or a substantial part of its business; or

      (d) the Customer's financial position deteriorates so far as to reasonably justify the opinion that its ability to give effect to the terms of the Contract is in jeopardy.

   2. Without limiting its other rights or remedies, the Supplier may suspend provision of the Goods under the Contract or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the events listed in clause 9.1(b) to clause 9.1(d), or the Supplier reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.
   3. Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment.
   4. On termination of the Contract for any reason the Customer shall immediately pay to the Supplier all of the Supplier's outstanding unpaid invoices and interest and, in respect of Goods supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt.
   5. Termination of the Contract, however arising, shall not affect any of the parties' rights and remedies that have accrued as at termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.
   6. Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination of the Contract shall remain in full force and effect.
10. Force majeure
    1. Neither party shall be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from a Force Majeure Event. In such circumstances the affected party shall be entitled to a reasonable extension of the time for performing such obligations. If the period of delay or non-performance continues for 6 months, the party not affected may terminate the Contract by giving 28 days' written notice to the affected
11. General
    1. Assignment and other dealings.

       (a) The Supplier may at any time assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with all or any of its rights or obligations under the Contract.

       (b) The Customer may not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.

    2. Confidentiality.

       (a) Each party undertakes that it shall not at any time during the Contract and for a period of two years after termination of the Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 11.2(b).

       (b) Each party may disclose the other party's confidential information:

       (i) to its employees, officers, representatives or advisers who need to know such information for the purposes of exercising the party's rights or carrying out its obligations under the Contract. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party's confidential information comply with this clause 11.2; and

       (ii) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

       (c) Neither party shall use the other party's confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with the Contract.

    3. Entire agreement.

       (a) This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

       (b) Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.

    4. Variation. No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
    5. Waiver. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
    6. Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the Contract. If any provision of the Contract is deemed deleted under this clause 11.6 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.
    7. Notices.

       (a) Any notice or other communication given to a party under or in connection with the Contract shall be in writing and shall be:

       (i) delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or

       (ii) sent by fax to its main fax number or sent by email to the address specified in relation to the Customer account with the Supplier.

       (b) Any notice or communication shall be deemed to have been received:

       (i) if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address;

       (ii) if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or at the time recorded by the delivery service; and

       (iii) if sent by fax or email, at the time of transmission, or, if this time falls outside business hours in the place of receipt, when business hours resume. In this clause 11.7(b)(iii), business hours means 9.00am to 5.00pm Monday to Friday on a day that is not a public holiday in the place of receipt.

       (c) This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

    8. Third party rights.

       (b) The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.

    9. Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.
    10. Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.